Simplifyance Fulfillment, Cancellation and Refund Policy

At Simplifyance, we are committed to providing you with exceptional service and products. However, we understand that circumstances may change, and you may need to cancel your contract or demo/trial subscription. This policy outlines the terms for cancellations and refunds.

1. Payment Processing and Accepted Methods

Simplifyance processes payments exclusively in United States Dollars (USD) through Stripe, a trusted and PCI-compliant third-party payment processor. Simplifyance accepts a variety of payment methods, including but not limited to credit cards, debit cards, and ACH transfers. Accepted credit and debit card types include, without limitation, Visa, Mastercard, American Express, Discover, and others.

2. Trial Periods and Demo Subscriptions

If you are using Simplifyance on a trial or demo basis, we offer a 30-day risk-free trial. During this period, you can evaluate the features and services of Simplifyance without any financial commitment.

  • Cancellation within the Trial Period:
    • You may cancel your trial subscription at any time within the 30-day trial period without incurring any charges.
    • If you decide to cancel within the trial period, no payment will be processed, and your access to the Simplifyance platform will be revoked at the end of the trial period.
  • Transition to Paid Subscription:
    • If you do not cancel within the 30-day trial, your trial will automatically convert to a paid subscription based on the terms selected during sign-up.
    • Once the paid subscription begins, cancellation terms for standard contracts will apply.
3. Contractual Subscriptions (Paid Customers)

Customers who have entered into a paid subscription agreement with Simplifyance are subject to the following cancellation and refund terms:

  • Monthly Subscriptions:
    • You may cancel your subscription at any time. However, the cancellation will take effect at the end of the current billing cycle. No prorated refunds will be issued for the remaining days of the billing period.
    • You will retain access to Simplifyance services until the end of your current billing cycle.
  • Annual Subscriptions:
    • You may cancel your annual subscription at any time, but no refunds will be issued for unused months of service.
    • If you cancel before the end of your annual subscription term, your access to Simplifyance will continue until the end of the paid period, but no refunds or prorated refunds will be provided.
    • Exception: If you cancel within the first 30 days of your annual subscription, a refund may be granted upon request, minus any setup or service fees incurred during that period.
4. Exceptional Circumstances for Refunds

Simplifyance may, at its sole discretion, consider refund requests for the following reasons:

  • Service malfunctions or outages that significantly disrupt your use of the platform.
  • Documented instances where Simplifyance fails to meet service commitments outlined in the agreement.

Refunds will not be provided for customer dissatisfaction resulting from incorrect usage or failure to familiarize themselves with the features of the product.

5. Requesting a Cancellation or Refund
  • To cancel your subscription or request a refund, please contact Simplifyance support at support@simplifyance.com or through your customer dashboard.
  • Refund requests will be reviewed on a case-by-case basis, and any approved refunds will be processed within 10 business days of approval.


Simplifyance Privacy Policy

Version Date: March 18, 2022

General

Simplifyance ("Simplifyance" or "we" or "us" or "our") respects the privacy of everyone ("Site visitor" "user" or "you") that uses our website or platform instance at www.Simplifyance.com, as well as other device or online applications related or connected thereto (collectively, the "Site").

By accessing and using the Site, you agree to the Terms of Use, Privacy Policy, and Copyright Policy.

T he following Simplifyance Privacy Notice ("Privacy Notice") is designed to inform you, as a user of the Site, about the types of personal information that Simplifyance may gather about or collect from you in connection with your use of the Site. It also is intended to explain the conditions under which Simplifyance uses and discloses that personal information, and your rights in relation to that personal information.

The Site is hosted in the United States and is subject to U.S. state and federal law. If you are accessing our Site from other jurisdictions, please be advised that you are transferring your personal information to us in the United States, and by using our Site, you are agreeing to that transfer and use of your personal information in accordance with this Privacy Notice. You also agree to abide by the applicable laws of the State of Arizona and U.S. federal law concerning your use of the Site and your agreements with us. If your use of the Site would be unlawful in your jurisdiction, please do not use the Site.

How We Collect and Use Your Personal Information

Simplifyance gathers personal information from users of the Site. When you browse our Site, subscribe to our services, or contact us through various social or web forms you are voluntarily sharing personal information with us.

Simplifyance may analyze personal information gathered from or about users to help Simplifyance better understand how the Site is used and how to make it better. By identifying patterns and trends in usage, Simplifyance can better design the Site to improve users’ experiences, both in terms of content and ease of use.

From time to time, Simplifyance may also release the anonymized information gathered from the users in the aggregate, such as by publishing a report on trends in the usage of the Site.

When we believe disclosure is appropriate, we may disclose your information to help investigate, prevent, or take other action regarding illegal activity, suspected fraud, or other wrongdoing; to protect and defend the rights, property, or safety of Simplifyance, our users, our employees or others; to comply with applicable law or cooperate with law enforcement; to enforce our Terms of Use or other agreements or policies, in response to a subpoena or similar investigative demand, a court order or a request for cooperation from law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us. We will notify you if permitted before undertaking such disclosures.

Simplifyance reserves the right to transfer all information in its possession to a successor organization in the event of a merger, acquisition, bankruptcy, or other sale of all or a portion of Simplifyance’s assets. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred information will be subject to this Privacy Notice, or to a new privacy notice if you are given notice of that new privacy notice and are given an opportunity to affirmatively opt-out of it.

Does Simplifyance Share Your Personal Information?

General Provisions

S implifyance contractually prohibits its contractors, affiliates, vendors, and suppliers from disclosing any personal information received from Simplifyance, other than in accordance with this Privacy Notice.

Simplifyance may link third-party websites and applications on the Site.  Simplifyance neither owns nor controls the third-party websites and applications accessible through the Sites. Thus, this Privacy Notice does not apply to personal information provided to or gathered by the third parties that operate them. Before visiting a third-party site, or using a third-party application, whether by means of a link on the Site, directly through the Site, or otherwise, and before providing any personal information to any such third party, users should inform themselves of the privacy policies and practices (if any) of the third party responsible for those sites or applications, and should take those steps necessary to, in those users’ discretion, protect their privacy.

Analytics

We may use third-party vendors, including Google, who use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past activity on the Sites, including Google Analytics for Display Advertising. The personal information collected may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand online activity. If you do not want any personal information to be collected and used by Google Analytics, you can install an opt-out in your web browser (https://tools.google.com/dlpage/gaoptout/) and/or opt-out from Google Analytics for Display Advertising or the Google Display Network by using Google’s Ads Settings (www.google.com/settings/ads).

Security

We take the security of your personal information seriously and use reasonable electronic, personnel, and physical measures to protect it from loss, theft, alteration, or misuse. However, please be advised that even the best security measures cannot fully eliminate all risks. We cannot guarantee that only authorized persons will view your personal information. We are not responsible for third-party circumvention of any privacy settings or security measures.

We are dedicated to protecting all personal information on the Site as necessary. However, you are responsible for maintaining the confidentiality of your personal information by keeping your password and computer/mobile device access confidential. If you have an account with Simplifyance and believe someone has gained unauthorized access to it or your account please change your password as soon as possible. If you lose control of your account, you should notify us immediately.

Privacy Rights for EU Users

I f you reside in the European Union (EU), United Kingdom (UK), Switzerland, Norway, Lichtenstein, or Iceland, you have certain data protection rights under your local laws.

  These rights may include:

  • The right to request access and obtain a copy of your personal information
  •  The right to request edits or erasure of your personal information
  •  The right to limit the processing of your personal information
  •  Data portability right (if applicable)
  •  The right to object to the processing of your personal information

 If Simplifyance relies on your consent to process your personal information, you have the right to withdraw your consent at any time. However, please note that this will not alter the validity of the processing before its withdrawal.

If you wish to exercise any of the mentioned rights please contact us by email at bsmith@simplifyance.com, or by referring to the contact details at the bottom of this Privacy Notice. Simplifyance has 30 days to respond to your request.

If you are not satisfied with Simplifyance's handling of your privacy concerns please note that you have the right to complain to your local data protection supervisory authority.

List of EU supervisory authorities: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

 Switzerland supervisory authority: https://www.edoeb.admin.ch/edoeb/en/home.html.

If you have any questions or comments about your privacy rights, you may email us at bsmith@simplifyance.com.

Privacy Rights – California Users

Do Not Sell My Personal Information Notice - California Consumer Privacy Act (CCPA)

Simplifyance has not disclosed or sold any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. Simplifyance will not sell personal information in the future belonging to Sites' visitors, users, and other consumers.

 I f you are under 18 years of age

We do not knowingly collect or maintain personal information from anyone under the age of 18. Any person who provides personal information through the Sites represents to us that he or she is 18 years of age or older. If we learn that personal information has been collected from a user under 18 years of age on or through the Sites, then we will take the appropriate steps to cause this personal information to be deleted. If you are the parent or legal guardian of a child under 18 who has become a member of the Site or has otherwise transferred personal information to the Sites, please contact Simplifyance using our contact personal information below to have that account terminated and personal information deleted.

"Shine the Light Law"

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, personal information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this personal information would include a list of the categories of the personal information that was shared and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to the address listed below. Simplifyance does not currently disclose user information to third parties for direct marketing purposes.

Privacy Rights – Children

The Children's Online Privacy Protection Act ("COPPA") protects the online privacy of children under 13 years of age. We do not knowingly collect or maintain personal information from anyone under the age of 13. Any person who provides personal information through the Sites represents to us that he or she is 13 years of age or older. If we learn that personal information has been collected from a user under 13 years of age on or through the Sites, then we will take the appropriate steps to cause this personal information to be deleted. If you are the parent or legal guardian of a child under 13 who has become a member of the Site or has otherwise transferred personal information to the Sites, please contact Simplifyance using our contact personal information below to have that child's account terminated and personal information deleted.

Do-Not-Track Notice

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. Because there is not yet a common understanding of how to interpret the DNT signal, the Sites currently do not respond to DNT browser signals or mechanisms.

Governing Law

Disputes over privacy issues contained in this Privacy Notice will be governed by the law of the State of Arizona. You also agree to abide by any limitation on damages contained in our Terms of Use or other agreements that we have with you.

Privacy Policy Changes

Simplifyance may, in its sole discretion, change this Privacy Policy from time to time. Any and all changes to Simplifyance’s Privacy Policy will be reflected on this page and the date of the new version will be stated at the top of this Privacy Policy. Unless stated otherwise, our current Privacy Policy applies to all personal information that we have about you and your account. Users should regularly check this page for any changes to this Privacy Policy. Simplifyance will always post new versions of the Privacy Policy on the Site. However, Simplifyance may, as determined at its discretion, decide to notify users of changes made to this Privacy Policy via email or otherwise. Accordingly, it is important that users always maintain and update their contact personal information.

Contact

If you have any questions regarding our Privacy Notice, please contact us at:

Simplifyance 

11111 North Scottsdale Road, Suite 235

Scottsdale, Arizona 85254

Email: info@simplifyance.com

Copyright Notice

© 2022 Simplifyance. All Rights Reserved.

All content, including text, graphics, images, and software, on this website is the property of Simplifyance, unless otherwise stated. This material is protected by copyright and intellectual property laws and may not be reproduced, distributed, transmitted, or otherwise used without the prior written permission of Simplifyance.

Unauthorized use of any material on this site may violate copyright, trademark, and other laws.

For permission requests or inquiries, please contact us at support@simplifyance.com.

Simplifyance Terms of Service

Effective Date: March 18, 2022

Welcome to Simplifyance! These Terms of Service (“Terms”) govern your access to and use of Simplifyance’s SaaS platform and related services. By accessing or using our services, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using Simplifyance’s services, you agree to be bound by these Terms and any future updates we may provide. If you do not agree with any part of these Terms, you may not access or use our services.

2. Services Provided

Simplifyance provides software-as-a-service (SaaS) solutions that allow businesses to [briefly describe what your software does]. Your use of our platform is subject to the limitations and restrictions outlined in your subscription plan.

3. User Accounts
  • Eligibility: You must be at least 18 years of age and capable of entering into a legally binding agreement to use our services.
  • Registration: You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account login details.
  • Account Usage: You are responsible for all activities that occur under your account. Simplifyance reserves the right to suspend or terminate accounts that violate these Terms or any applicable laws.
4. Subscriptions and Payment
  • Billing: Your use of Simplifyance’s services is billed on a subscription basis (“Subscription”). You agree to pay all applicable fees for your chosen subscription plan. Billing details, including payment terms, are outlined during the subscription process.
  • Payment Methods: We accept credit cards and other payment methods as specified on our website. By providing a payment method, you authorize us to charge the applicable fees to your payment method.
  • Subscription Renewals: Subscriptions automatically renew unless canceled before the renewal date. Renewal fees will be charged to your selected payment method.
  • Cancellation: You may cancel your subscription at any time. However, you will retain access to the service for the remainder of your paid period, and no refunds will be issued unless specified in our [Cancellation and Refund Policy](link to the policy).
5. Use of the Service

You agree to use Simplifyance’s services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable local, state, national, or international law.
  • Use the service to infringe on the intellectual property rights of others.
  • Upload or distribute viruses, malware, or any harmful code.
  • Attempt to hack, reverse engineer, or otherwise interfere with the operation of the services.
6. Data and Privacy
  • Data Usage: By using our service, you agree to our Privacy Policy, which governs how we collect, use, and store your personal data.
  • Data Ownership: You retain ownership of all data you upload to the Simplifyance platform. However, by using the service, you grant us the right to process, store, and use your data for the purpose of delivering our services.
  • Data Security: While we implement security measures to protect your data, you acknowledge that no system is completely secure. You agree to use the service at your own risk and to notify us of any suspected security breaches.
7. Intellectual Property
  • Simplifyance’s Intellectual Property: All intellectual property, including but not limited to software, trademarks, logos, and content, is owned by Simplifyance. You may not copy, modify, distribute, or create derivative works based on our intellectual property without our prior written consent.
  • User Content: By submitting any content or data to Simplifyance, you grant us the right to use, modify, and display the content in connection with providing our services.
8. Termination
  • By You: You may terminate your account at any time by contacting us. However, you will not be entitled to any refunds for any fees already paid.
  • By Simplifyance: We reserve the right to suspend or terminate your account if we believe you have violated these Terms or engaged in unlawful activities. In such cases, we may terminate your access immediately and without notice.
9. Limitation of Liability

To the maximum extent permitted by law, Simplifyance and its affiliates, officers, directors, employees, or agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, even if we have been advised of the possibility of such damages.

Our liability for any claim arising from the use of the service is limited to the amount you paid for the service during the 12-month period preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold Simplifyance harmless from any claims, liabilities, damages, losses, or expenses, including legal fees, arising out of or in connection with your use of the service, violation of these Terms, or any unlawful activity you engage in through the service.

11. Changes to the Terms

Simplifyance reserves the right to modify these Terms at any time. If we make material changes, we will notify you via email or by posting a notice on our platform. Continued use of the service after the changes take effect will constitute your acceptance of the updated Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Delaware. Any disputes arising out of or relating to these Terms will be resolved in the courts of Delaware.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us at support@simplifyance.com.